Shipping Policy

Axent Essentials

At Axent Essentials, every product is printed on demand to maintain quality and reduce excess production. Please read the following shipping details carefully before placing your order.

Order Processing

• All orders are processed after successful payment confirmation.

• Since our products are printed on demand, production typically takes 3–5 working days.

• Orders are dispatched once production is completed and quality checked.

Shipping Charges

• A flat shipping charge of ₹100 applies to all Axent Essentials orders at checkout.

Delivery Timeline

• Once dispatched, orders are typically delivered within 3–7 working days, depending on the delivery location.

• Delivery timelines may vary slightly due to courier operations, regional conditions, or unforeseen delays.

Tracking Information

• Tracking details will be shared via email once your order has been shipped.

• Customers are responsible for monitoring tracking updates provided by the courier partner.

Delivery Responsibility

• Please ensure that the shipping address and contact details entered at checkout are accurate.

• Axent Essentials is not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.

• In case of customer unavailability at the time of delivery, reattempts will depend on the courier partner’s policy.

Delays & External Factors

• While we strive to dispatch and deliver orders promptly, delays caused by courier partners, weather conditions, strikes, or other unforeseen circumstances are beyond our direct control.

Return & Re-Shipping Policy

If the return is due to an error from Axent Essentials (incorrect product, damaged item, or dispatch mistake), you may self-ship the product to our return address and share the courier receipt with us.

The return shipping cost will be reimbursed after verification. Additionally, no re-shipping charge will be applied for sending the correct product.

However, if the return or exchange request is due to a customer-side error (incorrect size selected, wrong address provided, or change of preference), the return shipping must be managed by the customer at their own expense.

An additional re-shipping charge of ₹100 will be applied to dispatch the exchanged product.

Note:

All return or exchange requests must be raised using the registered email ID used while placing the order. Requests sent from a different email address may be declined at our discretion, as outlined in our Returns & Refunds Policy.

• To view our complete Returns & Refunds Policy, please visit: axentrecordings.com/returns-refunds

For any shipping-related queries, please contact us at: info@axentrecordings.com

Last Updated: February 2026