Privacy Policy

This Privacy Policy applies to Axent Recordings and Axent Essentials.

We respect your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, and safeguard information submitted through our website, official communication channels, and store platforms.

Information We Collect

We may collect limited personal information when you:

• Submit a contact form

• Send us an email

• Submit demos or enquiries

• Communicate with us regarding business, legal, or career matters

• Place an order through Axent Essentials store

This information may include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Order details and size preferences

• Any details you voluntarily provide in your message or submission

How We Use Your Information

Information collected is used strictly for:

• Responding to enquiries and communication

• Reviewing demo submissions

• Processing and fulfilling store orders

• Processing refunds, payment reversals, or order-related financial adjustments (where applicable)

• Shipping, delivery, and size replacement coordination

• Business, legal, or contractual discussions

• Internal record-keeping and documentation

We do not use personal data for unsolicited marketing or promotional outreach.

Data Sharing

We do not sell, rent, or trade your personal information to third parties.

Information is only shared when required for:

• Legal compliance

• Contractual obligations

• Courier and delivery services for order fulfilment

• Protection of rights, property, or safety

• Payment gateways or financial institutions for processing refunds, reversals, or transaction verification (where applicable)

Store Orders & Customer Information (Axent Essentials)

When you place an order on our store, your information is used solely for order processing, shipping, communication regarding your purchase, and size replacement support if required.

We do not store or have access to your card, UPI, or payment credentials. Payments are handled by the respective payment platforms.

Demo Submissions

Any music, links, or materials submitted to Axent Recordings are reviewed internally only.

We do not redistribute, publish, or share demo content outside the label without explicit permission from the creator.

Data Security

All communication is handled digitally using secure platforms. While no system is 100% secure, we take reasonable measures to protect submitted information from unauthorised access or misuse.

External Links

Our website may contain links to third-party platforms (such as SoundCloud or Google Drive). We are not responsible for the privacy practices or content of external sites.

Your Consent

By using our website, placing an order, or contacting us through official channels, you consent to this Privacy Policy.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page.

Last Updated: February 2026