How to Place Your Order

A Note to Our Customers

We’re currently refining our payment experience to serve you better.
While this update is in progress, please follow the manual ordering process below.

STEP 1: Contact Us

To place your order:

· DM us on Instagram: @axentessentials

· Or Email us at: store@axentrecordings.com

Please provide:

· The item(s) and size(s) you want.

· Your full name and complete shipping address (including PIN code).

· Your email address (for official communication regarding order and invoice).

· Your mobile number (for smooth delivery coordination with our courier partner).

STEP 2: Order Summary & Payment Details

We will confirm product availability and provide the all-inclusive order total (product cost + shipping).
After confirmation, we’ll share the payment details for UPI / Bank Transfer.

STEP 3: Payment

Complete the payment via UPI or Bank Transfer using the details provided.

STEP 4: Invoice & Order Confirmation

Once your order is processed, you will receive an official invoice receipt as your order confirmation via email.
This will include your Invoice ID and Order ID.

STEP 5: Order Processing & Shipping

Your order will be packed and shipped promptly. You will receive tracking details via email once your order is dispatched.

Please Note:

Once an order has been placed, cancellations are not allowed.
In case of a size issue, a replacement may be approved as per our Size Exchange Policy
Refunds are not offered under normal circumstances and will be considered in exceptional cases as outlined in our Returns / Refund Policy.

• To know more about our Returns / Refunds Policy, please review this article: axentrecordings.com/returns-refunds

• To view our Shipping Policy, please visit: axentrecordings.com/shipping-policy

• To view our Store FAQ, please visit: axentrecordings.com/store-faq

• To view our Creators & Community FAQ, please visit: axentrecordings.com/community-faq

Thank you for your patience and continued support as we build the Axent ecosystem.